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Managed IT Services in South Bend, Indiana

let us take responsibility for it -
you run your business

As a small-to-medium business owner, you may not have the time to worry about technology. At Golden Tech, we can help you manage all your IT needs, freeing up resources for you to focus on what really matters: running your business. We're a local South Bend, Indiana, company that cares about helping you and your company succeed. We offer a wide range of comprehensive services to meet all technology needs. If you're tired of worrying about seemingly endless technological problems holding your company back, check out our managed IT services in South Bend and contact us to schedule a consultation today. 

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Why Companies in South Bend Trust Golden Tech To Take Care of Their Technology Needs

Rather than reacting to technology problems as they arise, Golden Tech prefers to prevent issues before they occur. We create a plan for your business's technology and provide the services you need to protect your important data and information. With custom service options and our Golden Complete managed IT bundle, you can always find exactly what you're looking for at your local South Bend IT provider. Combined with our friendly service and flexible options, Golden Tech will be there for all your technology needs now and in the future. We offer:

  • Instant access to our friendly help desk technicians.
  • An easy-to-use portal for you to submit and view ticket progress.
  • Proactive on-site visits from network administrators to help eliminate technology problems before they occur.

Golden Tech Managed IT Services for South Bend Companies


We offer a wide range of IT services in South Bend to cater to our town's population of small and medium businesses. Supporting industries ranging from nonprofits to health care to law firms, here are some of our technology solutions:


Cloud


If you're thinking of transitioning your business over to the cloud, we can help you make the right decision for your technology needs. Instead of trying to sell you services or applications that you don't need, we'll work with you to determine if the cloud is a good fit. If you decide to move forward with the transition, we'll help you every step of the way, offering equipment installation, product support, and troubleshooting as we unify and simplify your IT applications within one cloud-based location. You can click here to learn more about the cloud and its offerings.


Microsoft 365


Our Microsoft Office 365 services can help you determine if this subscription-based software plan is right for your business. We can help you manage all Microsoft 365 applications, like Word and PowerPoint, to help you and your employees complete your work efficiently.


Business Continuity and Disaster Recovery


Our business continuity and disaster recovery (BCDR) services can help your business rebound from a technology failure or loss of data stemming from theft, a crashed hard drive, or other disaster. We can recover lost data or other information so that you can continue to run your business, minimizing stress and loss of profit. Some of our comprehensive services in this area include:

  • Backup services.
  • Data recovery.
  • Disaster recovery planning and strategy development.
  • Preventative backup system installation.

Cyber Security


With the threat of cybercrime on the rise, you want to protect your business and its most important assets. Our preventive services can help you keep your business safe and secure instead of scrambling to find a solution when it's too late. Your local South Bend IT experts can eliminate the possibility of security threats, helping you maintain peace of mind. Some of our cyber security solutions include:

  • Malware protection.
  • Spam elimination. 
  • Email security.
  • Security training for your employees.
  • Firewalls, united threat management (UTM) appliances, and other protective programs.
  • Data encryption solutions.
  • Secure policy development.

Click here to learn more about cyber security and some steps you can take to minimize risk within your business. If you have any questions about your company's risk factors, consider reaching out or scheduling a consultation today. 


Programming


Our coding experts can help your business develop applications or technical strategies to quickly and efficiently complete important tasks. We can streamline your technical procedures, saving you time that can be better spent helping your business grow. Learn more about our custom programming here


Remote Monitoring and Maintenance


Our remote monitoring and maintenance services allow us to keep your technology in its best condition at all times. We'll monitor the performance of your devices, networks, and applications for effectiveness, speed, and safety. If a problem arises, we'll be there to solve it before you know something's wrong. If you have any questions about the inner workings of your business's technology, we can provide data that empowers you to make the most of your systems.


Golden Tech Managed IT Service Products


At Golden Tech, we want to fulfill all your business needs. We can help you with a wide range of technology, including:

  • Fortinet firewalls.
  • Access points.
  • Network switches.
  • Dell workstations.
  • Servers.
  • SANs.
  • Veeam.
  • Datto.
  • M365.
  • ProofPoint.
  • DUO.

Custom Managed IT Services


If you have a technical issue that doesn't fit into our other services, we'll happily create a custom solution to meet your needs. One of our experts will help you develop a plan that works for you and provide accurate information about pricing and other requirements. This way, you will always get the high level of service you can come to expect from Golden Tech. We want you to feel satisfied with your experience at Golden Tech, so we'll go the extra mile to make sure that we understand your needs.

As your local, managed IT services provider in South Bend, Golden Tech can provide the benefits and protection of an IT department without having to go through the hassle of developing one. We want to help you prepare for success by eliminating technology worries that distract from your company's important work. Our custom options, comprehensive service plans, and friendly, accessible service make us a trusted name for IT needs in the South Bend community. Whether you're a local business owner, C-suite executive, IT manager, or office manager, we can help your business thrive by taking out the stress from IT. 


Schedule a consultation today by phone at 219-462-7200, by email at info@goldentech.com, or online with our simple form. We look forward to learning more about your business.

Never take your eye off the ball

Implementing the road map begins with setting up our remote monitoring and maintenance tools on your network. Golden Tech will monitor for server performance, storage capacity, network availability and a general health overview of your network. Maintenance is the practice of applying regular updates, malware prevention patches and best practices alignment to our Golden Standards. When something on the network is not working, we fix it, notify you if need be, all for a set cost per month.

We listen & learn

Golden Complete clients have instant access to our help desk technicians who are friendly and capable. We will set up a portal to submit and view ticket progress. 

An ounce of prevention is worth a pound of cure

To get out ahead of IT issues, our Golden Complete clients receive on-site visits from Network Administrators. These Net Admins are experienced Golden technicians who will work on aligning your network to our list of over 500 best practices. These visits are proactive, the purpose of the Net Admin is to get out in front of as many issues as possible. These small changes all add up to proactive improvements in order to avoid larger problems.

Out of sight - Out of mind

The combined effect of a well-engineered road map, remote monitoring & maintenance and alignment to best practices is technology that works all day every day. The Golden Complete managed services approach helps our clients avoid surprise expenses, unplanned downtime and IT frustration. 

The Past is the Past -
The Old Way

The prevailing attitude in small-to-medium-sized business has been to address IT issues in the middle of an emergency. Businesses turned to an IT company to re-actively come in and fix problems as they occurred. This is a sure-fire way to ensure extended downtime, mismatched equipment, non-compliance and band-aid fixes. 

Even if you have your own IT staff on site, crucial, proactive planning and consistent monitoring often ends up getting put on the back burner because of day to day demands. Under Golden Tech’s Fully Managed IT Solution, Golden Complete, the IT road map, monitoring & maintenance and alignment to best practices are never neglected. Our focus is IT, so your focus can remain on your business.

better to be safe than sorry

Eighty percent of unplanned outages are due to ill-planned changes made by well intentioned  employees.

IT performance is directly connected to revenue. The better your technology behaves, the better your employees produce. It seems a simple formula, but when the wrong people and processes are managing your technology, you are not set up for success.

According to a Gartner study,  in the next three years it is expected that 80 percent of mission-critical outages will be directly caused by mismanagement, poor planning, and failed processes. Technology has moved beyond the ability of all but the most certified of employees.

Downtime is always going to cost a business money - how much depends on the plan to get back online. 

80%

planning & proactive practices can reduce downtime by up to 80-percent

how does golden tech reduce downtime?

We pride ourselves on our tailored service and solutions. That’s why we put time-tested, well-researched, and field proven best practices and procedures in place to put an end to unplanned downtime.

Actively monitoring each device on your network means we can see a problem – and resolve it-- before it turns into downtime. Proactive maintenance creates a healthy network that is up-to-date and secure.

Golden Tech Network Administrators regularly visit, audit and align your technology in a way that wards off incidents. We check for failing devices and network issues. We keep your network up-to-date and running smooth – because a well-designed and implemented network can reduce downtime by up to 80 percent.

Mark Bealin SearchLab Chicago

"We recommend Golden Tech to every client..."

Golden Tech is one of the best IT partners we have been able to find in the Midwest. We partnered with Golden Tech to be our dedicated IT partner a year ago. Since then, the clients of ours who took up their service has seen a dramatic decrease in downtime and email / server related issues. We recommend Golden Tech to every client of ours who are looking for IT solutions.

Mark Bealin  //  Managing Partner // SearchLab Chicago Inc.

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Our mission is to connect people and business through technology.

We seek innovation and embrace teamwork, striving to be the best IT provider in the communities we serve. Our goal is excellence achieved through dedication and hard work.